What you need?

Your business need to maintain and improve customer satisfaction, increase employee productivity and have good cost control to suit your organizational structure.

What Alcatel Office Communication provides?

Transform your business: turn first contact into repeat business

Satisfied customers generate repeat business. In this respect, communications can raise your level of service dramatically: handling all incoming inquiries professionally thanks to an efficient voicemail and greeting system, welcoming clients by their name when they call in, rapidly referring them to the right salesperson, setting up a conference call in no time, and ensuring that your technicians, sales representatives, consultants and delivery staff can be reached anywhere, at any time.

Transform your services: gain productivity and motivation

Allow your staff to share information easily or to work from home while enjoying full and secure access to your company information. When you're on an important call but have to leave your office building, your caller won't even notice. Maintain a single directory for your email, mobile and office phone. Unchain your staff from their desk with wireless phones and headsets. Allow fixed lines and mobile lines to be accessed with a single number. At the end of the year these time savers turn into great cash earnings.

Transform your network: more cost effective, more secure

As a small or medium business, you have no time to waste on infrastructure management. You need competitively priced, mature, future-proof solutions, which are secure, low-risk and easy to manage.

Generate immediate savings and be ready for change. Your workforce might be growing rapidly or you might be thinking of opening a new office or another warehouse. The communication solution you choose has to be flexible, scalable and able to evolve in line with your changing needs. The solution should optimize your spending on a daily basis, reducing telecoms charges even as it enhances your communications capacities.

Alcatel-Lucent offers you an integrated communication infrastructure with business-class traditional and IP telephony, secure email and internet, and shared access to agendas, directories, files and folders.

A comprehensive and unified communication solution which saves you anywhere from 25% to 75% of your cost at any touch point, delivering cost effective and secure collaboration within and without your physical office space.

Over 10 million users worldwide have chosen Alcatel-Lucent Office Communication Solutions

Contact us now to find out how we can help you increase Customer Satisfaction, gain Productivity and Manage Cost >>