In small or medium-sized hotel, the front office employee often has to manage hotel duties (reservations, take guests' details, allocate them a room, provide tourist information) and stay friendly, helpful, flexible and patient.

There is no more doubt about the necessity for a Hotel manager to integrate the communication system within the HOTEL APPLICATION.

Thanks to the Alcatel-Lucent Office Communication Solutions, the integrated Hotel application and the OLD, Alcatel-Lucent has the perfect solution to target small to medium size hotels, guest houses, holiday centers, clinics and training centers.

The OmniPCX Office Hospitality Link is an Office Link Driver (OLD) and an adaptation of the current AHL protocol (Alcatel-Lucent Hospitality Link). With OLD and the Hotel application all operations are directly handle from the Front Office. Furthermore, the room status is synchronized between the Hotel application and the Alcatel-Lucent IP Touch and Digital sets and vice-versa.