Mobility Solutions for SMBs

Mobility Solutions for SMBs

The success of your business depends on your ability to satisfy customers and generate repeat business. As a dynamic small or medium-sized enterprise, you need cost-effective, user-friendly solutions that keep your employees and partners connected at all times. Alcatel-Lucent mobility solutions improve customer service and increase productivity to support sustained, customer-centric growth.

40% of SMBs now have mobile employees. Mobile access is vital for all the employees in a company - for sales personnel of course, but also for executives, managers and those who work from home or who take work home. No matter where they are and at anytime, mobile employees need to access their professional communication environment. Alcatel-Lucent provides professional mobility solutions for various devices, cellular phone and smartphone.

Mobility Solutions

Any phone solution: an easy-to-deploy and flexible cellular-based voice solution that reduces communications costs and brings remote access to OmniPCX telephony services.

Smartphone solutions with cellular voice client: Easy use of remote access services thanks to a friendly user interface with integrated ergonomics available on main smartphones on the market.

Data solutions: thanks to the Extended Communication Server, your employees access and share information in real time - e-mail, calendar, contacts, tasks - from any location and any device.

Based on One Number Service to access remotely to OmniPCX Office features; all the following solutions offer the possibility to make a mobile phone part of the company communication system. The cellular phone becomes an extension of the OmniPCX Office, inside or outside the company and the user's company number becomes the unique contact point:

  • "Any phone" solution, access to features is done by DTMF codes through Remote customization.
  • Voice solutions for Nokia e-series and Windows Mobile 6 smartphones with a software client, to benefits from integrated ergonomics to access to the functions.
The mobile user benefits remotely from the facilities of the OmniPCX Office such as:
  • Only one professional number, your external contacts call you by using your office phone number,
  • your colleagues call you by using the "dial-by-name" facility,
  • you make call using company short numbers,
  • your calls are supervised and rerouted when not answered,
  • you benefit from a voice mailbox (including remotely) and a Personal Assistant as well as remote configuration of your communication environment,

And more with "Push Mobile"

You can complete this voice solution with the Push mobile to have both "One Number" for professional calls and real-time email, contacts and your calendar.

The Push Mobile is a powerful software solution for company mobile worker that enables them to access their groupware information using their mobile devices such Pocket PC or Smartphone. Push Mobile is a real extension of your company mail server that synchronizes over the air and in real time your emails, calendars, contacts and to-do list.

One Number to connect all communication devices with Alcatel PABX Suite
Benefits

  • Enable your mobile workforce to be reached anytime, anywhere
  • Provide mobile employees with reliable, secure access to business tools and documents
  • Build customer loyalty through improved contact and service
  • Reduce costs by empowering employees to work together quickly and easily from wherever they are

Components/Features

  • One number service: mobilize communications with a single number for phone calls and voice mail, direct routing and automatic call transfer, remote access to voice features, and smartphones linked to integrated functions.
  • Push mobile: receive and synchronize e-mails, contacts, calendars and tasks remotely and in real time. Transfer groupware information automatically to mobile devices. Benefit from extended corporate mail server capabilities.
  • On-site mobile devices: ensure employees are always reachable with ergonomic and intuitive wireless devices.
  • Remote desktop access: enable employees to work from home or on the move. Provide real-time access to shared data and communication tools and secure Internet access to web servers and collaborative applications via authorized, Internet-enabled computers, smartphones or PDAs.